How can I place an order online?
Simply scroll on the item that you would like to order, select the quantity you need from that item and click add to cart. Go to you cart and click on check out in order to pay for your items. Once your payment has been processed successfully you will receive an order confirmation.
Where do you deliver?
Deliveries are effected all over Malta and Gozo.
How long does a delivery take?
A delivery may take up to 2 to 3 business days to be delivered to you.
Do you accept returns?
Yes we do accept returns with the following conditions:
Returns have to be effected within 5 days of delivery.
Items are still in their original packaging, not opened and not expired.
Before effecting a return kindly contact our customer care support on info@kafete.com, stating the reason why you need to effect a return. Once this return has been approved you may return the items physically to our Head Office where you will also be refunded for your order.
Missing items or wrong items in my order?
If you received the order with missing or with the wrong items, for which you have not been notified beforehand, kindly contact us here. (lead them to contact us page)
To which EU Countries do you deliver?
For the time being we are only affecting deliveries to the Islands of Malta.
How should I store my coffee?
Coffee should be sealed and stored in a cool dark place, away from moisture and direct sun light. Coffee is best preserved in an air tight container.
